My feeds
Thursday, April 30, 2009
Google Chrome Short Videos
Saturday, April 25, 2009
Wired
Now that's a Modem, Laptop Charger, Speaker wires, Wire of Phone charger. A usual sight at my place.
Friday, April 17, 2009
Boston Consulting Group - Innovation 2009 report
Sunday, April 12, 2009
Empathize with the User/Customer
http://ideas-innovation.blogspot.com/
One of the biggest differences between market research & Design research is having a Empathetic approach towards the consumer. Design researchers use Empathetic approach inorder to understand the issues of consumers which inturn help in identification of latent needs. Have a look at this amazing video, showcasing a conflict between advertiser & consumer.
I guess its time we empathize with the customer (listening to his/her issues, noting his/her needs, feeling what he/she feels) or as shown in the video, the customer will just walk away.
Thanks
Neeraj
Video Source: http://www.youtube.com/watch?v=DkOHsjZKBB0